Managed IT Services & Solutions designed for SMBs
It’s like having your own IT department for a fraction of the price
Outsource the Management of your IT operations to 1CS
With an array of technology experts, 1CS Managed IT Services goes beyond the traditional break-fix model. Our team provides technology solutions and the ongoing support you need from a single source to reduce your overhead, protect your systems, and keep your business running smooth.
Remote Management
The foundation of our IT Management. Keeps us informed and facilitates our ability to proactively resolve issues before they become failures, without being in your office.
Cloud Backup Manager
Data protection management for desktops, laptops, servers, Nas devices, Sharepoint, Microsoft 365 and GSuite users. We ensure your data is protected and easily recoverable.
End-User Security Tools
Your users setup with and protected by security tools for their devices, email, data, passwords and more. Protecting end-users because their behaviour is a weakness which attackers exploit.
Managed IT Help Desk
Get support from our help desk staff who are familiar with your business, not a call-centre. We will get to know your software, record important info and use a ticket system.
M365 User Management
Administration of M365 or GSuite users and admin portal. Management of requests to add or remove accounts and subscriptions, creating mail groups and other functions.
Onboarding/Offboarding
We will oversee the creation and termination of your users including setting up or resetting user devices. Getting your employees ready for work or departure from an IT perspective.
Managed Communications
Activation, setup and ongoing management of communication tools for email, voip calling, remote access, password sharing, chat messaging and video conferencing.
Procurement Manager
An order desk where you can purchase hardware and software from one source using an easy and consistant process. Get purchase related guidance from someone who knows your environment.
Downloadable Brochure
Client Reviews
As a private career college located in Toronto focusing on pharmaceutical technology, we rely on 1CS to manage our IT environment and keep our staff and students unhindered by technology. We leverage a slate of business technology so some IT matters can become complex. For instance, on one occasion hardware failures necessitated the replacement of devices to which replacement parts were no longer reasonably available, this led to the isolation of the older network and then retooling to work in a hybrid manner, achieved through virtualization of the original server that was run as a virtual machine on a modern server. 1CS also delivers a range of software to run and safeguard the college including business continuity and backup solutions, security tools and Microsoft 365 subscriptions. 1CS is our IT manager. If your SMB is thinking of partnering with a Managed IT Service Provider, take a look at 1CS, they are reliable.
Don’t just get a provider, get an IT Partner
Our Technology Solution Partners
Ways in which we can provide Managed IT Services to you:
Individual Subscriptions
Individual Managed IT Solutions in the form of monthly subscriptions for SMBs who prefer going a la carte.
Custom IT Plan
Customized Managed IT arrangement. Proposed by you based on your needs and tailiored to work within 1CS systems.
Providing flexibility in how your business chooses to use our services.
Does your business suffer from any of these issues?
Poor Security
Thought about enhancing your company’s cyber security measures but still waiting for the right partner to guide you through the options? Our Managed Security tools will increase security and protect your business.
Same Problems Repeat
Do the same issues pop up over and over again. Are there recurring issues which you believe have been addressed but continue coming back? Remote monitoring and management will help determine the root cause.
Lost Productivity
Are IT related failures taking your team away from their important work, or reducing their overall productivity and capacity to meet dealines? 1CS’s Managed IT Services will increase productivity.
No Technology Strategy
Is your business in need of a strategy for how it will leverage technology to it’s advantage instead of viewing technology as a necessary evil? A Managed IT Plan will help your business utilize the right technology.
Weak Backup Plan
Is your company backing up all data including email? Do you have no backup, one local backup of your sever or a backup which takes more than a day to restore? Managed cloud backups will keep data protected.
Distracted Staff
Are some employees providing IT support to other team members taking them away from their primary function? This causes a drain on employee productivity. Free them with a Managed Support plan.
If so, your business will benefit from our Managed IT Services
